Privacy Policy

1. Information We May Collect

When you contact Gopinath Safety Nets, we may receive information that you voluntarily provide.

This may include:

• Your name
• Phone number
• Your Chennai locality or service location
• The service you are interested in
• Balcony, window or installation details
• Photos or measurements you choose to send
• Messages sent through WhatsApp or other communication channels

We may also receive limited technical information normally generated when a website is visited, depending on the website hosting, analytics or security tools being used.

2. How We May Use Your Information

Information provided through an enquiry may be used for purposes such as:

• Responding to your enquiry
• Providing information about our services
• Preparing or discussing a quotation
• Understanding your installation requirement
• Arranging a site inspection or measurement where required
• Contacting you regarding your requested service
• Improving website and customer enquiry experience
• Preventing misuse, spam or security issues

We do not intend to use enquiry information for purposes unrelated to the reason you contacted us without an appropriate basis.

3. WhatsApp and Phone Communications

Some enquiry forms and buttons on this website may open WhatsApp with information that you entered in the form.

When you choose to send that message, the communication is handled through WhatsApp. Information sent through WhatsApp may also be processed according to WhatsApp and Meta's own terms and privacy practices.

You may also contact Gopinath Safety Nets directly by phone. Standard mobile network or messaging charges may apply depending on your service provider.

4. Cookies and Website Analytics

Our website may use standard cookies or similar technologies where enabled by WordPress, hosting providers, security tools or analytics services.

These technologies may help with website functionality, performance, security and understanding how visitors use the website.

Your browser generally allows you to block or delete cookies. Disabling certain cookies may affect some website functions.

5. Information Sharing

We do not intend to sell personal enquiry information. Information may be shared only where reasonably necessary, for example:

• With service providers supporting website hosting or technical operation
• With communication platforms such as WhatsApp when you choose to use them
• When required to comply with applicable law or a valid legal request
• Where reasonably necessary to protect the website, business or users

6. Data Security

We take reasonable steps to protect information associated with customer enquiries from unauthorized access, misuse or disclosure.

However, no website, internet transmission or electronic communication method can be guaranteed to be completely secure.

7. Data Retention

Enquiry information may be kept for as long as reasonably necessary to respond to the enquiry, provide the requested service, maintain relevant business records or comply with applicable obligations.

Retention periods may vary depending on the nature of the enquiry and the communication method used.

8. Your Choices

You may contact us if you want to ask about information that you previously provided through a direct enquiry.

Where appropriate and reasonably possible, you may request that information be corrected or deleted, subject to legal, record-keeping or operational requirements.

You can also choose not to submit optional information through the website.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including WhatsApp.

We are not responsible for the privacy policies, content or practices of third-party websites. We encourage you to review their policies when using those services.

10. Children's Privacy

This website is intended to provide information about safety-net and home-safety services and is not designed to knowingly collect personal information directly from children.

Parents or guardians who believe a child has provided personal information through this website may contact us regarding the enquiry.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, communication methods or legal requirements change.

Any updated version may be posted on this page with a revised "Last Updated" date.